Last Updated: November 18, 2025
Agreement to Terms
By accessing or using TaasQ ("the Service", "the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and TaasQ, Inc. ("TaasQ," "we," "our," or "us").
Eligibility
To use TaasQ, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into contracts
- Not be prohibited from using the Service under applicable laws
- Provide accurate and complete information
- Maintain only one account
Account Registration
Phone Number Verification
- You must verify your phone number to create an account
- Your phone number must be valid and belong to you
- You must not use VoIP or temporary phone numbers
- You are responsible for maintaining access to your phone number
Account Security
- You are responsible for all activity under your account
- Notify us immediately of unauthorized access
- Do not share your account or verification codes
- We are not liable for losses due to unauthorized use
User Conduct
Acceptable Use
You agree to:
- Use the Service lawfully and ethically
- Comply with all applicable laws and regulations
- Treat other users with respect
- Provide services as described and promised
- Complete jobs you accept in good faith
- Pay for services you engage
Prohibited Conduct
You must not:
- Post illegal, harmful, or offensive content
- Harass, threaten, or intimidate other users
- Engage in fraud or deceptive practices
- Attempt to circumvent payment systems
- Contact users outside the platform to avoid fees
- Scrape, data mine, or collect user information
- Use automated systems (bots, scrapers) without permission
- Post fake jobs or offers
- Leave fraudulent reviews
- Discriminate based on protected characteristics
Services and Jobs
Posting Jobs
As a client, you may:
- Post jobs for lawful services
- Set fair and reasonable prices
- Provide accurate descriptions
- Accept or reject offers
- Cancel jobs according to our policy
Providing Services
As a service provider, you must:
- Have necessary skills and qualifications
- Comply with local licensing requirements
- Carry appropriate insurance (recommended)
- Complete work professionally
- Be honest about experience and capabilities
Prohibited Services
The following services are not permitted:
- Illegal activities of any kind
- Adult or sexual services
- Gambling services
- Sale of prohibited items (weapons, drugs, etc.)
- Services requiring special licenses without proper credentials
Payments and Fees
Platform Fees
TaasQ charges a 10% service fee on all transactions
- The service fee is deducted from the service provider's payment
- Clients pay the posted job amount with no additional fees
- Examples:
- $100 job: Provider receives $90, TaasQ receives $10
- $50 job: Provider receives $45, TaasQ receives $5
Payment Processing
- All payments are processed through Stripe
- Payment is authorized when an offer is accepted
- Funds are held in escrow until job completion
- Payment is released after client approval
- Refunds are issued to the original payment method
Escrow System
Our escrow system protects both parties:
- Payments are held securely until job completion
- Funds are not released until client approval
- Disputed payments remain in escrow pending resolution
Withdrawals
- Service providers must connect a bank account via Stripe Connect
- Minimum withdrawal amount: $10
- Withdrawals are free
- Processing time: 1-3 business days
- Identity verification required (SSN, EIN)
Taxes
- Service providers are responsible for all applicable taxes
- Form 1099-K issued for earnings of $600+/year
- No taxes are withheld by TaasQ
- Consult a tax professional for advice
Disputes and Refunds
Dispute Resolution
If there's a problem with a job:
- First, communicate directly with the other party
- Document the issue with photos and messages
- Contact TaasQ support if unresolved
- We will mediate and make a fair determination
Refund Policy
Refunds may be issued if:
- Service was not provided as described
- Service provider failed to show up
- Work was not completed
- Quality was substantially below expectations
Refunds are not guaranteed and are decided case-by-case.
Reviews and Ratings
Leaving Reviews
- Reviews must be honest and based on actual experience
- Do not leave fake or retaliatory reviews
- Focus on the service quality, not personal attributes
- Follow community standards
Disclaimers
Service Provided "As Is"
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
No Guarantee of Results
- We do not guarantee jobs will be completed satisfactorily
- We do not guarantee service provider qualifications
- We do not guarantee payment or earnings
- We do not endorse any user or service
Independent Contractors
- Service providers are independent contractors
- Not employees or agents of TaasQ
- TaasQ is not responsible for their actions
- No employment relationship is created
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- TaasQ is not liable for indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed $100 or the amount you paid in the last 12 months, whichever is greater
- We are not liable for losses caused by users, service providers, or third parties
- We are not liable for property damage, personal injury, or other harm
Termination
By You
- You may delete your account at any time
- Deletion is permanent and cannot be undone
- Outstanding obligations remain after deletion
By Us
We may suspend or terminate your account if:
- You violate these Terms
- You engage in fraudulent activity
- We suspect illegal activity
- Your account is inactive for extended periods
- Required by law
Changes to Terms
We may update these Terms at any time. Changes are effective upon posting. Material changes will be notified via:
- In-app notification
- Prominent notice on the Service
Continued use after changes constitutes acceptance.
Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law principles.
Dispute Resolution
Arbitration
Any dispute will be resolved through binding arbitration, not in court, except:
- Small claims court actions
- Intellectual property disputes
- Injunctive relief
Class Action Waiver
YOU WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASS-WIDE BASIS. All disputes must be brought individually.
Contact Information
For questions about these Terms:
Acknowledgment
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
Effective Date: November 18, 2025